The ever-changing daily pace of transportation is fertile soil for frustration. Loads change, schedules change, just about anything can change. And yet, even in the thick of it, drivers and dispatchers can get along. That’s according to Roger Kyler and Kylie Hoffman.
Kylie is Roger’s Driver Manager, and the two share a high degree of respect and trust. They don’t always see eye to eye, but they’ve learned that frustrations aren’t fatal—or at least don’t have to be. Showing empathy, speaking openly, and attempting to see from the other’s vantage point go a long way! Join us as Roger and Kylie unpack the driver-dispatcher relationship in today’s featured exchange.
But first, we’re going on a world tour! Roger is a seasoned global traveler with a passion for wildlife and cultural photography. He’s visited Europe, China, South America, and 15 African nations, not to mention climbing Mt. Kilimanjaro three times and scuba diving with sharks!
Tune in to hear Roger’s adventures and be inspired to make the most of every opportunity, whether it’s traveling the world or strengthening your relationships at work.
If you prefer the audio-only player, please click below:
FROM TODAY’S PODCAST
- Guests:
- Roger Kyler, Professional Driver
- Kylie Hoffman, Senior Driver Manager
- I Never Wanted to Be a Truck Driver, by Roger Kyler
- This article appeared in the Fall 2023 issue of DRIVEN Magazine. Roger shares his life story, including his many visits to Africa and some of his photographs! Use the link to access the digital version online.
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ABOUT NUSSBAUM
Employee-Owned, Purpose Driven | Nussbaum is an industry leader in over-the-road freight transportation. For more information on our award-winning services and top-paying driver careers, visit nussbaum.com or nussbaumjobs.com.
